What are the dimensions of the units?
How often does the unit report?
What do the lights on the device mean?
Do your units work anywhere in the U.S.?
Is there an external antenna that attaches to the device?
Does the device need to be recharged at any time after connected?
My trucks are several years old. Can I still install the device?
Do the devices come with a warranty?
Is the AutoBug software GPS based?
Will I receive free software updates/upgrades?
Are there reports available?
Can I get email alerts for speeding vehicles or other triggers?
How do I view my vehicle activity?
What type of mapping does AutoBug use?
Are volume discounts available?
What are the dimensions of the unit?
Our fleet tracking unit is 2 ½ inches x 3 ½ inches x 1 inch tall
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How often does the unit report?
- When the vehicle is running the unit will report every 1-, 5- or 10-seconds. Depending on the monthly plan purchased
- When the vehicle is off, the unit will report once every thirty minutes
What do the lights on the device mean?
The lights indicate power and are used for diagnostic purposes.
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Do your units work anywhere in the U.S.?
Yes. The units work in all 50 states, Canada and Mexico.
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Is there an external antenna that attaches to the device?
Yes, a small concealable combo GPS/cellular antenna is tucked neatly under the dash
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Does the device need to be recharged at any time after connected?
The hard wired device needs no charging, however, the mobile device will need charging from time to time.
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My trucks are several years old. Can I still install the device?
Yes, our products work in any vehicle.
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Do the devices come with a warranty?
Yes there is a one year warranty on our products.
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Is the AutoBug software GPS based?
Yes, vehicle locations and times are pinpointed from the Global Position System satellites and relayed to our data centers over the cellular network in real time.
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Will I receive free software updates/upgrades?
Software updates occur automatically on our servers. You don't have to invest in special software when you choose AutoBug.
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Yes, we have many reports available that can be viewed online or opened in an Excel format.
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Can I get email alerts for speeding vehicles or other triggers?
Yes, you have options to get email alerts for speeding, Zone, Panic and ignition.
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How do I view my vehicle activity?
You can view your vehicle activity by logging in to our system from any internet-enabled PC. Please note that the faster the connection speed, the faster our software will run.
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What type of mapping does AutoBug use?
AutoBug uses NAVTEQ private maps and Microsoft Virtual Earth.
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Are volume discounts available?
Yes volume discounts are available. Please call 925-634-6968 for more information.
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Do you have a question that's not covered? Please contact us.
